Returns & Exchanges
DITA Eyewear is dedicated to ensuring your complete satisfaction with our luxury frames. If you are not entirely pleased with your purchase, we offer a 30-day return window for items in their original, unworn condition with all packaging intact.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Package
Carefully place the eyewear in its original protective case and box, ensuring all certificates of authenticity and cleaning cloths are included.
- 3.Attach Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return shipping carton.
- 4.Ship & Refund
Drop off your package at any authorized carrier location; once our quality control team inspects the frames, your refund will be processed to the original payment method.
