Frequently Asked Questions
Expertly crafted answers for our discerning clientele.
What makes DITA eyewear different from other luxury brands?
DITA frames are handmade in Japan by master craftsmen using the world's finest titanium and custom acetates. Each frame can take up to eight months to manufacture, involving as many as 320 separate production steps to ensure unmatched quality and durability.
How do I know if the frames will fit my face shape?
Each product page includes detailed measurements (lens width, bridge width, and temple length). We also provide a comprehensive sizing guide to help you select a silhouette that complements your specific facial features.
Does DITA offer a warranty on its eyewear?
Yes, all DITA eyewear is covered by a one-year limited warranty against manufacturing defects from the date of purchase. Please note that this does not cover normal wear and tear, accidental damage, or lens scratches.
What is your return policy for online orders?
We offer a 14-day return window for items in their original, unworn condition with all packaging and tags intact. Refunds are processed back to the original payment method once the inspection is complete.
Do you offer international shipping?
DITA provides secure, insured international shipping to most countries worldwide. Delivery times vary by region, and duties or taxes are calculated at checkout for a seamless delivery experience.
Can I have prescription lenses fitted into DITA frames?
While we ship our sunglasses and optical frames with high-quality demo or sun lenses, most DITA frames are designed to be RX-compatible. We recommend visiting an authorized DITA dealer or a professional optician to have your custom prescription lenses fitted.